RULES ON RETURNING GOODS

1. Returns and exchanges
1.1 Returns shall be made in accordance with the provisions of 29 June 2001. No 217 of the Order of the Minister of Economy of the Republic of Lithuania "On the Approval of the Rules for the Return and Exchange of Goods".

1.2 If the Buyer wishes to return the item(s), the Buyer may do so within 14 (fourteen) days from the date of delivery of the goods to the Buyer, by informing the Seller by e-mail to info@berrylights.ltwith photos of the item and/or parcel explaining the problem.

1.3 The returned goods must be undamaged, unused, in the same condition as when received by the Buyer, and must not have lost their merchantable appearance. When returning the goods, the paper (printed) document of purchase (copy of the order, purchase order) must be presented.

1.4 The Buyer must send the returned Goods by separate agreement with the Seller.

1.5 The cost of returning quality goods for a refund or exchange shall be borne by the buyer.

1.6 In the event of a return of a quality product, the Buyer shall be refunded only the amount of money paid for the product. Shipping costs are not refundable.

1.7 In the event of a return of a product that is not the same as the product received, the Seller undertakes to replace the product with the correct product. In the absence of the required item, the Buyer shall receive a full refund (for the item plus actual shipping costs incurred).

1.8 Where a faulty product is returned, the Seller undertakes to replace the faulty product with an equivalent product or to refund the Buyer's money.

1.9 The Seller shall have the right not to accept the Buyer's returns if the Buyer fails to comply with the return procedure set out in Clauses 1.2 to 1.3 of these Conditions.

1.12. If the Buyer paid for the product with a gift voucher, the voucher and any additional amount paid (if any) shall be refunded.

1.13. If the Buyer returns an item purchased at a discount, the amount paid for the item shall be refunded together with the applicable discount.

2. Final provisions
2.1 These Returns Policy is made in accordance with the laws and regulations of the Republic of Lithuania.

2.2 These Rules shall be governed by the laws of the Republic of Lithuania. Any disagreements arising out of the implementation of these Rules shall be settled by negotiation. In the event of failure to reach an agreement, disagreements shall be settled in accordance with the procedures established by the laws of the Republic of Lithuania.

3. Replacement of goods

For exchanges you can contact us by e-mail info@berrylights.lt, by phone +37067000544 or visit us at Tarandės g. 37 D, Vilnius and exchange the product. Please bring proof of purchase with you. The product must be unused.